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Payments, Shipping, Processing & Return Policy

PAYMENT METHODS

At this time, Peony Hill Press accepts all major credit cards and PayPal payments. 

If you would prefer a different billing method, please contact us at info@peonyhillpress.com.

 

SHIPPING

Peony Hill Press ships all paper orders via USPS Priority Mail from our offices in Glen Ellyn, Illinois. Our goods orders may be shipped from a third-party supplier outside of Illinois. An additional shipping cost may apply, please refer to the product(s) description for details.

If you are a local customer, we offer local pick-up at a pre-determined Glen Ellyn, Illinois location.  

Local pick-up may not apply to all products. We will notify you if the product(s) you order require a separate shipping cost and get your approval before processing your order.

 

INTERNATIONAL SHIPPING

Peony Hill Press does not currently offer international shipping.

 

PERSONALIZED ORDER PROCESSING

Personalized paper orders take approximately 1-2 weeks to process and ship. If your paper order is time sensitive, please contact us before placing your order.

Personalized goods orders take approximately 2-3 weeks to process and ship. If your goods order is time sensitive, please contact us before placing your order.

 

RETURNS

Personalized paper + goods orders are non-refundable after order confirmation. Upon approval of your personalized order, we cannot accept returns due to any errors (such as misspellings). By placing your order and/or approving your proof you accept responsibility for the information and layout as you have ordered or as shown in your approved proof.

 

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